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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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gregory goodson

October 16, 2026

5 out of 5 rating by gregory goodson
"Lori was great helping me get a new rate. Great customer service and very thorough."
We responded:
"Gregory, thank you so much for the wonderful review! We're glad Lori was able to help you find a great rate on your auto insurance and make the process quick and easy. We take pride in providing thorough, friendly service, and it's great to hear that reflected in your experience. We truly appreciate you choosing our State Farm agency and look forward to being here whenever you need us!"
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Reginald Howard

October 9, 2026

5 out of 5 rating by Reginald Howard
"I done it over the phone and it was an easy process"
We responded:
"Thank you, Reginald! We really appreciate you taking the time to share your experience. I'm glad we were able to make the process of getting your auto and renters insurance easy and convenient while providing a great rate. Our team works hard to make insurance simple and accessible, whether over the phone or in person. Thank you for trusting our office with your insurance needs. We appreciate your business!"
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Lee Cotton

October 8, 2026

5 out of 5 rating by Lee Cotton
"Lori Mathis was a pleasure to deal with and extremely informative and helpful."
We responded:
"Thank you, Lee, for the wonderful review! We’re so glad to hear you had a great experience with Lori. She takes pride in making sure our customers feel informed, comfortable, and confident in their coverage decisions. We’re lucky to have her on our team! We truly appreciate your trust in our agency and look forward to being here whenever you need us."
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James Briggs

October 7, 2026

5 out of 5 rating by James Briggs
"Very helpful and patience"
We responded:
"Thank you, James! We really appreciate your kind words and taking the time to leave us a review. Our team works hard to be helpful, patient, and make insurance as easy to understand as possible. We're grateful for the opportunity to help you and appreciate your trust in our agency!"
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Carisa Evans

October 5, 2026

5 out of 5 rating by Carisa Evans
"Very helpful and understanding"
We responded:
"Carisa, thank you so much for the 5-star review! We’re glad we could make the process easy and provide a great price on your vehicle and renters insurance. We truly appreciate you trusting our team with your insurance needs!"
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Jung Oh

October 1, 2026

5 out of 5 rating by Jung Oh
"Absolutely amazing service! Very professional, kind, and helpful. They made my insurance process incredibly easy. One of the best insurance agents I’ve ever worked with. Highly recommend!"
We responded:
"Jung, thank you so much for the kind words and 5-star review! We’re glad our team was able to make the insurance process easy and provide you with a great experience. We truly appreciate your recommendation and are grateful to have you as a customer!"
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Allen Wyatt

September 29, 2026

5 out of 5 rating by Allen Wyatt
"We wish we could give 10 stars out of 5! We couldn’t be happier with our switch! From the very first call, the team was warm, friendly, and genuinely personable. It felt like talking to someone who actually wanted to help rather than a sales person reading a script. Switching was incredibly easy they handled everything and had us fully covered in almost no time at all. The best of all is we are saving a lot of money, and we ended up with better coverage than before! If you’re on the fence, don’t wait. Call them today. We only wish we’d switch sooner!"
We responded:
"Allen, thank you so much for the incredible review! Hearing that you felt genuinely taken care of from the very first call means a lot to me and our entire team. We work hard to make insurance feel personal and straightforward, and to make sure we’re helping people find the right coverage—not just selling them a policy.

I’m especially glad we were able to make the switch easy, improve your coverage, and save you money at the same time. We truly appreciate you trusting our office with your insurance, and we’re grateful to have you with us. Thank you again for the kind words and for recommending our team!
"
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Sandy Mitchell

September 23, 2026

5 out of 5 rating by Sandy Mitchell
"Always there to help me with all my insurance needs. I would recommend Rodney Hunt for you also"
We responded:
"Sanyd, thank you so much for the kind words and recommendation! We truly appreciate your trust in our office and are always happy to help with your insurance needs. Thank you for choosing our team!
"
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Bryan Timberlake

September 17, 2026

5 out of 5 rating by Bryan Timberlake
"Lori is wonderful!"
We responded:
"Thank you!"
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Bernard Thomas

September 4, 2026

5 out of 5 rating by Bernard Thomas
"Very responsive nice to work with"
We responded:
"Thank you so much for the kind review! We really appreciate you choosing our office. Being responsive and easy to work with is exactly what we strive for, and we're always here whenever you need us!"
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Theda David

September 2, 2026

5 out of 5 rating by Theda David
"The agent was courteous, knowledgeable and informative. And the price was right."
We responded:
"Thank you so much for the kind review! We’re glad you had a great experience and found our team courteous, knowledgeable, and informative. And of course, we’re always happy when we can help you find the right coverage at a great price. We truly appreciate your business and look forward to being here whenever you need us!
"
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Jermaine Freeman

August 28, 2026

5 out of 5 rating by Jermaine Freeman
"New customer looking forward to working with state farm"
We responded:
"Jermaine, thank you for the 5-star review! We’re glad we could get you a great price and truly appreciate you choosing State Farm and our agency. We look forward to working with you and being here whenever you need us!
"
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Barb Wyatt

August 26, 2026

5 out of 5 rating by Barb Wyatt
"BEST CUSTOMER SERVICE EVER!
Lori made switching auto insurance companies an absolute pleasure after 25 years with our previous provider. We left our old company out of pure frustration — you could never get a real person on the phone, and when you finally did, they made you feel like you were bothering them.

Lori was the exact opposite. She took the time to walk us through every detail of our new policy, answered all our questions patiently, and made us feel genuinely valued as customers — not just a number. Her knowledge, warmth, and responsiveness gave us total confidence in our decision to switch. She actually helped us get better coverage with less deductibles for nearly $30 less a month!

After 25 years of feeling unheard, it’s such a relief to work with someone who actually listens and cares. If you’re looking for an agent who treats you like a real person, ask for Lori. She’s outstanding!"
We responded:
"Thank you so much for this incredible review! We’re thrilled to hear that Lori made your switch such a positive experience. Taking the time to listen, explain your coverage, and make sure you feel valued is exactly the kind of service we want to provide.

Even better that Lori was able to help you **improve your coverage, lower your deductibles, and save nearly $30 a month!** We truly appreciate you trusting our office after 25 years with your previous provider. Welcome to our State Farm family—we’re grateful to have you with us!
"
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Mark

August 20, 2026

5 out of 5 rating by Mark
"Got a few quotes for car insurance and State Farm came out on top! Lori Mathis did very great job explaining everything and could not be more satisfied. Thank you for your help."
We responded:
"Thank you so much for the great review! We’re thrilled Lori was able to help you find the right coverage at a great rate and make everything easy to understand. We truly appreciate you choosing our State Farm office and look forward to taking care of you for many years to come!
"
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Mary Rivers

August 19, 2026

5 out of 5 rating by Mary Rivers
"They gave us a lot of discounts"
We responded:
"Thank you, Mary! We’re so glad we could help you take advantage of the available discounts and get a great price on your insurance. We truly appreciate you choosing our State Farm office and are grateful for your business!
"
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Kathleen P. Martin

August 18, 2026

5 out of 5 rating by Kathleen P. Martin
"Excellent. Quality over quantity. I appreciate the way she followed up when I responded. She was not pushy and she applied the discounts appropriate for my state. Georgia is high however she able to meet my needs with a new and young driver , bundle my home and I have one senior driver I’m very satisfied with this help. I have all the things I needed and I have told my fiends call Lori and let her get you quote I am sure it will work for your pockets."
We responded:
"Kathleen, thank you so much for the wonderful 5-star review! We’re glad you appreciated the great price and, most importantly, the attentive follow-up without any pressure. Our goal is always to provide helpful, personalized service and make the insurance process as comfortable as possible. We truly appreciate your business and your kind words!

— Rodney Hunt State Farm Team
"
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Motley Mark

August 16, 2026

1 out of 5 rating by Motley Mark
"Beware there a lot of hot air"
We responded:
"Hi Mark, we don’t show you as a customer of our office and aren’t able to locate any record of an interaction matching your review. If you’ve had an experience with our office that we’re overlooking, please contact us directly so we can better understand your concerns. We take customer feedback seriously and would be happy to discuss it with you."
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Terry Gassett

August 10, 2026

5 out of 5 rating by Terry Gassett
"Great place to get insurance"
We responded:
"Thank you Terry!"
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Kasandra Cole

August 7, 2026

5 out of 5 rating by Kasandra Cole
"I would most definitely recommend drivers that need insurance to give State Farm a try. They have saved me lots of money on auto and homeowners insurance."
We responded:
"Thank you so much for the recommendation! We’re so glad to hear we’ve been able to help you save on both your auto and homeowners insurance. We truly appreciate your trust in our team and are grateful to have you as part of our State Farm family!
"
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Candiice Woods

August 2, 2026

5 out of 5 rating by Candiice Woods
"Answered all questions in their entirety && even provided alternative options to ensure I received the coverage I wanted."
We responded:
"Thank you so much for your wonderful review! We're glad we could answer all of your questions, explore different options, and help you find the coverage that best fit your needs and budget. We truly appreciate you trusting us with your auto and home insurance, and we're always here if you need anything in the future. Thanks again for your support!
"
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Pamela Teagle

July 28, 2026

5 out of 5 rating by Pamela Teagle
"Fast, efficient and extremely knowledgeable to my needs!"
We responded:
"Thank you so much Pamela!"
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Michael Phillips

July 28, 2026

5 out of 5 rating by Michael Phillips
"Rodney was fantastic! If you want your insurance price lowered then he’s the one to see. Not kidding you he saved us a pretty good penny switching both my auto and home! We even got better coverage with State Farm! Thanks again! -Kristen"
We responded:
"Thank you! I enjoyed helping you save a lot of money! I also enjoyed getting to know you and your mom better!"
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Saurabh Tripathi

July 27, 2026

5 out of 5 rating by Saurabh Tripathi
"Lori assisted me with my insurance contract. She is the best, answered my each and every questions and helped me through out the process. She is best at her job."
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Donna Graham

July 26, 2026

5 out of 5 rating by Donna Graham
"Very helpful and great communication"
We responded:
"Thank you Donna!"
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Fengwei Wang

July 22, 2026

5 out of 5 rating by Fengwei Wang
"Good so far"
We responded:
"Thank you!"